The New York Shipping Exchange (NYSHEX) has announced a collaboration with MSC, the world’s largest shipping line, to enhance the digitalization of ocean freight contract performance.
Through this strategic collaboration, MSC will integrate NYSHEX’s innovative technology to gain real-time insights into their contract performance. The secure, cloud-based platform from NYSHEX digitalizes key contract terms, allocations, and service levels, and overlays this information with live data on bookings, container milestones, and vessel schedules through automated workflows.
This partnership allows MSC to monitor their contract performance with advanced precision, receive automated alerts on booking patterns, and respond proactively to market changes and trends, thereby enhancing their customer-centric approach.
As the industry moves towards more integrated digital solutions, NYSHEX continues to lead the way in developing shared digital infrastructure that benefits carriers, shippers, and NVOCCs alike. This collaboration with MSC exemplifies NYSHEX’s commitment to enhancing efficiency and transparency in the shipping industry.
“We are delighted to partner with MSC as the world’s largest carrier. MSC has an exciting, unique approach to digitalization and customer relationships, which is very much in line with our mission to develop shared digital infrastructure to unite carriers, shippers, and NVOCCs,” said Gordon Downes, CEO and Co-founder of NYSHEX.
“The NYSHEX solution will give us greater visibility of our ocean contracts, with real-time monitoring and automated alerts on booking patterns. It will enable us to streamline the way we fulfil contracts and resolve exceptions, keeping our customers at the heart of every discussion and decision,” noted André Simha, CDIO, MSC.
