A Northampton logistics specialist is accelerating its growth following the acquisition of a local parcel and pallets company.

Crisis Logistics has acquired Action Express as part of its ambitious growth plans, as the company works on expanding its portfolio of services.

Established as a same day delivery specialist in 1998, Crisis Logistics has developed its service offering to include warehousing and fulfilment, alongside national and international road haulage.

Action Express is a member of the APC Overnight parcel delivery network and the Pallet-Track network, which enables independent hauliers to work collectively to deliver palletised goods nationwide.

The company plans to retain Action Express’ Brackmills Industrial Estate depot and make key investments in the site and its facilities as it increases the volume of pallets and parcels it handles.

It has already purchased 10 new vehicles for Action Express, including seven articulated lorries and three 18-tonne trucks, and plans to create new jobs as it grows the company.

Action Express founder and former APC Overnight chief executive, Syed Ziaullah, who established the company in 1982 with just a bike and a van, will join the board of directors at Crisis Logistics.

Charles Grant-Salmon, chairman at Crisis Logistics, said:

“As part of our growth strategy we are expanding our business and developing Crisis Logistics into the market leader and one-stop shop for all logistics services in Northamptonshire.

“The acquisition will benefit customers of both companies by enabling us to provide a full range of logistics services across pallets, parcels and general haulage, in addition to specialist services like temperature-controlled delivery and secure distribution.  

“We are delighted that Syed will join our board for the next five years to allow us to benefit from his wealth of knowledge and enable a smooth integration into Action Express’ new era.”

Edward Grant-Salmon, managing director at Crisis Logistics, commented:

“We want to provide flexible solutions for our customers as they expand and diversify their own operations, and the acquisition of Action Express will allow us to do that.

“The business is a perfect fit with our own operation, as we’re both well-established firms with a loyal long-term customer base, and we remain committed to providing the best experience for all of our customers.

“In recent years, we have invested heavily in building a Customer Relationship Management system to improve efficiency and speed up processes, which has ensured we are in a strong position to grow while also maintaining the quality of service that is so important to our customers.”

Caroline Green, chief executive at Pallet-Track, added:

“We are delighted to be working with Crisis Logistics and would like to extend a warm Pallet-Track welcome to Charles, Edward and the whole team.

“Action Express is a well-respected and long-term member of our network and we have every confidence that the new team will steer the business to great success in its new era.”

The Pallet-Track network is made up of over 90 independent logistics companies, who work collectively to collect and deliver palletised freight throughout the UK.

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