Howard Tenens Logistics has announced the extension of its contract with Williams, a partnership that has thrived since its commencement in 2019. Over the past six years, this collaboration has significantly enhanced logistics operations and contributed to the continued growth of both companies.
Since the start of the partnership, Howard Tenens has transitioned Williams’ delivery service to an in-night model. This change ensures that customer products are ready precisely when needed, greatly enhancing operational efficiency. Furthermore, the collaboration has incorporated a lean collection and return system, ensuring inventory is optimally placed at the right time and location.
Howard Tenens has also invested in specialist handling equipment, to ensure the smooth delivery of all types of goods. Continuous investment in new trailers and tractor units has bolstered the reliability and quality of the service provided, reflecting our commitment to delivering mutual value.
A significant highlight of the partnership is the adoption of Hydro-treated Vegetable Oil (HVO) as an alternative fuel on two key routes managed from Andover. This initiative has successfully reduced CO2 emissions by 90%.
Moreover, the distribution network has scaled efficiently, enabling the smooth onboarding of new trade counters and unlocking economies of scale. This expansion has allowed both companies to grow together, adapting to market demands and customer needs with agility and precision.
Williams has experienced significant growth, facilitated by the collaborative efforts with Howard Tenens. A statement from Williams reflects the success of this partnership:
“Since the start of the agreement, Williams has grown considerably year on year. This has been made a success by working collaboratively with Howard Tenens, who have supported our new branch opening program by providing through-the-night logistics. Since the start of the contract, we have grown the number of routes and the number of branches requiring a through-the-night service, on a closed-loop system. The return loop system also allows us to be fluid with our stock between locations and ensure we have the right product in the right place. This could not have happened without the advanced planning and traffic systems and the flexibility of Howard Tenens’ fleet capabilities.
“We have seen improvements in our customer service levels, a reduction in damages of products, and improved turnaround times. Numerous reviews of the routes have helped us save on fuel, contributing to a reduction in our carbon footprint, in line with the Howard Tenens sustainability plan. This flexibility, the levels of customer service, and business support in a partner is a key reason why we have further extended our relationship with Howard Tenens for a further year.”
