DHL Supply Chain has been appointed to provide aftermarket parts logistics for AION, the electrified brand behind the UK’s most competitive aftersales promise. The partnership has prepared for AION’s UK launch over several months and is now ready to provide nationwide next-day parts distribution, ensuring that customer’ cars can get back on the road without delay.
With the first AION V SUVs delivered to customers, DHL will manage parts storage, inventory management, order fulfilment and distribution through its UK logistics network. The operation launches with more than 1,250 genuine AION V part lines in stock and available for rapid nationwide delivery, providing retailers, repairers and accredited workshops with fast access to components when required.
The dedicated parts operation forms a key part of AION's industry-leading Great 8 Promise, providing eight years of confidence-inspiring support across the vehicle’s warranty, servicing, roadside assistance and MOT.
AION’s dealer network is expected to reach around 25 locations by the end of 2026, with ambitions to grow to approximately 100 locations by 2030.
The DHL-managed operation combines warehousing, inventory control and fast delivery capabilities, giving AION retailers and service partners access to parts within 24 hours across the UK. The fully digitised ordering system has been designed to minimise vehicle downtime and provide confidence to customers.
Ben Hurford, Aftersales Director at AION Auto UK, said:
"We know that a common concern for drivers considering a new brand is whether spare parts are readily available should the worst happen. Even before we sold our first car, we partnered with DHL to establish and stock up a dedicated UK parts warehouse so we can respond immediately when a workshop needs us to ship parts to them. With over 1,250 part lines available from day one, the warehouse facility is a reflection of our long-term investment in AION and its customers, because a brand that earns public trust will grow sustainably.
“That aftersales commitment also extends to our comprehensive eight-year warranty - part of the industry-leading AION Great 8 Promise – which provides reassurance beyond the offerings of our competitors, with extensive bumper-to-bumper coverage and transparency around any limitations,” he added.
Paul Stone, Managing Director, Manufacturing Logistics, DHL Supply Chain UK & Ireland, said:
"We're proud to support AION's entry into the UK market and to bring our experience working with automotive manufacturers and new market entrants to this partnership. Fast, reliable access to parts is one of the most important factors in delivering a strong customer experience. By combining our warehousing expertise with rapid nationwide distribution, we're helping AION build trust with retailers and customers from the very start."
AION was founded in 2017 as an upper-mainstream electrified brand from GAC Group, one of China’s largest and longest-established automakers. AION Auto UK has been formed as a joint venture between GAC and Jameel Motors, a leading provider of mobility solutions and partner of choice to top automotive brands.
