Clipper examined how retailers can reverse the issues of return processing management to gain a powerful competitive advantage.
With standard industry return rates for online retails orders now up to 40%, returns processing management needs new solutions, and it needs them fast. It’s no wonder the retail press has identified returns as the new battleground for competitive advantage.
So the question is: how can retailers solve the cost, complexity and risk implications of managing ever-increasing returns rates and still make a return?
The third Clipper Future Forum event explored these issues and focussed on how Boomerang could be the powerful and robust solution the industry needs.