XPO Logistics has finalised a long-term agreement with leading global lifestyle brand Ted Baker to manage its new pan-European distribution centre. The agreement covers Ted Baker's retail, wholesale and e-commerce operations across the Continent.
Ted Baker has expanded rapidly since its beginnings as a menswear brand in Glasgow, Scotland in 1988. Today, the Company offers a wide range of collections for men and women, and has a portfolio of over 400 stores and in-store concessions worldwide.
As Ted Baker embarks on the next stage of its global development, the Company is consolidating its existing distribution sites into a single 'super distribution centre’ near Derby. The facility will operate 24/7 and will provide sufficient capacity to support Ted Baker’s growth initiatives, while creating approximately 250 new jobs in the region.
The contract for warehousing, order preparation and e-fulfilment was awarded to XPO Logistics following an intensive tendering process. XPO successfully demonstrated a flexible approach, relevant expertise in the fashion retail sector, competence in multi-channel solutions, and a willingness to engage in a collaborative relationship.
Chris Byrne, head of global logistics for Ted Baker, said:
“We selected XPO Logistics because the Company has the capacity and expertise to provide a reliable, single-site solution from which to manage all of our sales channels. Our agreement with XPO will effectively support our long-term growth plans.”
Richard Cawston, managing director of supply chain – UK and Ireland, for XPO Logistics, commented:
“We are delighted to provide the prestigious Ted Baker brand with comprehensive logistics solutions. Our two companies share the same focus – that is, to deliver a premier customer experience with every transaction.”
Separately, XPO Logistics has secured a contract renewal with Moores Furniture Group, a leading manufacturer of kitchen and bathroom furniture, to distribute its wide range of products throughout the UK.
Based in Wetherby, West Yorkshire, Moores is part of the global Masco Corporation. The company supplies furniture to contract markets for social housing developments and private builds, and markets a number of retail brands through independent retailers. It also supplies furniture to builders’ merchants and large DIY stores.
In 2013, Moores transitioned from its previous in-house distribution model to an outsourced XPO Logistics solution that aligns delivery flows with order volumes. XPO Logistics provides pre-booked and next-day deliveries in line with end customer requirements and Moores’ key performance indicators.
As part of the renewal, XPO Logistics has invested in a new, dedicated fleet of over 30 vehicles to distribute products from the Moores’ Wetherby manufacturing site. This service operates from XPO Logistics’ strategic platforms in Motherwell, Chalton (near Luton) and Gloucester.
In addition, for large furniture products, XPO Logistics’ Specialist Services operation provides last mile deliveries. Two-man teams offer direct-to-destination transport and offloading in specially equipped vehicles, and ensures that furniture is installed in perfect condition.
Dave Amerigo, operations director for Moores Furniture Group, said of the renewal:
“We are delighted with the high service levels we have received from XPO Logistics since we outsourced our supply chain to the company three years ago.
“XPO Logistics’ bespoke distribution solution has enhanced deliveries to our customers, while providing the service flexibility to meet both our seasonal and long-term delivery requirements. The extension of our agreement ensures that we will continue to operate with a proven logistics solution.”
Dan Myers, managing director, transport solutions – UK and Ireland for XPO Logistics, commented:
“As part of our long-term support of Moores, we have invested in a dedicated vehicle fleet and materials handling equipment to further optimise distribution operations for Moores and its customers.”
Moores’ customer service team can easily track orders and receive proof of delivery data in real-time using an integrated combination of its own technology and XPO Logistics’ SHARP transport management system.